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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ren Magana

December 4, 2025

5  out of  5
rating by Ren Magana
"Claudia is always on point ! Great service always"
We responded:
"Thank you for the review, your feedback is much appreciated 🙏"
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Fran Carbonaro

December 2, 2025

1  out of  5
rating by Fran Carbonaro
"I had the agonizing & traumatic experience of being in a bad accident that I have been found liable for. My previous driving record is excellent and this is the only accident I have caused in 58 years of driving! Because my car was totaled, I opted to cancel my insurance until I was ready to drive again (which was 3 months). I was told by Kendra that I would be able to reinstate my coverage and to call 3 days before I would get my next car. I did exactly this and was then told (by someone else in the office) that they would no longer cover me. After speaking to a high-risk auto broker today (who shall go unnamed) I was told that this agent "threw me under the bus" and I should have been counseled to MAINTAIN my policy and NOT cancel it when I did. Insurance is a LOUSY business. They want your money but aren't there for you when you need them the most."
We responded:
"Thank you for sharing your experience. We are truly sorry to hear about the accident and the frustration you’ve encountered with your insurance coverage. Our goal is always to provide clear guidance and support, especially during difficult times. We regret any miscommunication that may have occurred regarding the cancellation and reinstatement of your policy. We understand how important it is to have reliable coverage and clear advice, and we take your feedback seriously. Your satisfaction is important to us, and we want to ensure we address your concerns appropriately. Thank you again for your feedback. We hope to have the chance to restore your trust."
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Gabriela Alvarez

November 16, 2025

5  out of  5
rating by Gabriela Alvarez
"Eddie y sus trabajadoras son amables y lindas personas. Siempre estan ay para un buen servisio. Muchas gracias."
We responded:
"Thank you for your review, your feedback is truly appreciated."
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Fermin Robles Arechiga

November 13, 2025

5  out of  5
rating by Fermin Robles Arechiga
"Buen servicio y muy amable"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra saber que recibiste un buen servicio y que nuestro equipo fue amable. Estamos aquí para ayudarte siempre que lo necesites. ¡Esperamos verte pronto!"
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Juan Corona

November 13, 2025

5  out of  5
rating by Juan Corona
"Claudia me da exelete servicio"
We responded:
"¡Muchas gracias por tu comentario! Nos alegra mucho saber que Claudia te ha brindado un excelente servicio. Estamos aquí para ayudarte en lo que necesites. ¡Gracias por confiar en nosotros!"
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Brenda Saucedo

November 13, 2025

5  out of  5
rating by Brenda Saucedo
"I have been insured with State Farm, specifically Eddie Sandoval Agency for many years. I have had communications with Claudia Paddia, Christina Northcroft as well as Eddie Sandoval. I have been extremely pleased with the service I have received from the Sandoval Agency. My most recent inquiries were with Claudia Paddia for payments, with Christina for a new auto quote, the service was prompt and with ease. State Farm has been there when we needed them most, when we suffered natural disaster, they were very helpful and really came through for us. Thank you State Farm, thank you Claudia, Christina, thank you Eddie Sandoval. Satisfied customer Brenda Kindopp"
We responded:
"Thank you so much for your kind and thoughtful review! We truly appreciate your loyalty to the Eddie Sandoval Agency over the years. It’s wonderful to hear that Claudia, Christina, and Eddie have provided you with prompt, helpful, and caring service—especially during challenging times like natural disasters. Your trust means a great deal to us, and we’re honored to be there for you whenever you need us. If there’s ever anything more we can do, please don’t hesitate to reach out. Thanks again for being a valued member of the State Farm family!"
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Frank Moles

November 12, 2025

5  out of  5
rating by Frank Moles
"I was very happy with Francesca service very helpful Thank You"
We responded:
"Thank you for the 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Dan

November 10, 2025

5  out of  5
rating by Dan
"Claudia was very helpful"
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Luciano Hernandez

November 8, 2025

5  out of  5
rating by Luciano Hernandez
"Everything was great, great service"
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Sarai Barba

November 8, 2025

5  out of  5
rating by Sarai Barba
"Calaudia Is simply Amazing !!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Claudia provided you with an amazing experience. We'll be sure to pass along your compliments to her!"
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Sergio Hercules

November 7, 2025

5  out of  5
rating by Sergio Hercules
"Claudia santos grasias por ser amable y siempre me ayudas en todo"
We responded:
"Thank you for the 5 star review! We appreciate and value your business."
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Lorena Barreto

November 5, 2025

5  out of  5
rating by Lorena Barreto
"Son muy amables Cristina en espesial es muy amable y yo le pongo 5 Estrella 😁"
We responded:
"¡Muchas gracias por tus amables palabras, Lorena! Nos alegra mucho saber que tuviste una excelente experiencia y que Cristina te brindó un servicio tan excelente. Agradecemos sinceramente tu calificación de 5 estrellas y esperamos poder atenderte nuevamente muy pronto."
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Heather Johnstone

November 5, 2025

5  out of  5
rating by Heather Johnstone
"I had such a wonderful experience with Cristina Northcroft! She’s so kind, patient, and really cares about her customers. You can tell she loves what she does and always makes sure you feel comfortable and taken care of. Her positive attitude and attention to detail make everything go so smoothly. It’s hard to find such great customer service these days, but she truly goes the extra mile. I highly recommend her to anyone looking for someone who truly cares!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Cristina Northcroft. She truly is dedicated to providing exceptional care and making sure every customer feels comfortable and valued. Your kind words about her kindness, patience, and attention to detail mean a lot to us. We appreciate your recommendation and look forward to serving you again in the future!"
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Roseanna Carlson

November 5, 2025

5  out of  5
rating by Roseanna Carlson
"Cristina is informative and joy to work with!"
We responded:
"Thank you so much for your kind words! We're delighted to hear that Cristina was informative and a joy to work with. We appreciate your feedback and look forward to assisting you again!"
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Melissa Nesvold

October 29, 2025

5  out of  5
rating by Melissa Nesvold
"I’ve worked with Cristina Northcroft a few different times and she has been amazing in assisting with any policy questions I’ve had and has help clarify confusions we have had over the last few years. We appreciated her patience and kindness. She was simply wonderful to work with."
We responded:
"Thank you so much for your kind words and continued trust! We're thrilled to hear that Cristina has been able to assist you with your policy questions and provide clarity over the years. Your appreciation means a lot to us, and we'll be sure to pass along your compliments to her. Looking forward to working with you again in the future!"
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Miguel Bibian

October 28, 2025

5  out of  5
rating by Miguel Bibian
"Christina was very helpful and made things very easy and quick."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Christina was able to assist you quickly and make the process easy. We appreciate your feedback!"
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Britney Hernandez

October 27, 2025

5  out of  5
rating by Britney Hernandez
"Chrissy was so helpful! She has the best customer service and really cares about her clients! Thank you!!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Cristina provided such caring and exceptional customer service. We truly appreciate your kind words and look forward to serving you again!"
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Viviane Marani

October 24, 2025

5  out of  5
rating by Viviane Marani
"Cristina was absolutely amazing! She helped resolve several issues that were caused by another State Farm office, and she handled everything with patience, professionalism, and genuine care. She took the time to understand the situation, kept me informed throughout the process, and made sure all the errors were corrected quickly and smoothly. It’s rare to find someone so dedicated and detail-oriented — Cristina truly went above and beyond to make things right. I’m so grateful for her help and would highly recommend her to anyone looking for outstanding customer service!"
We responded:
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Cristina was able to assist you with such care and professionalism. She truly is dedicated to providing outstanding service and ensuring every issue is resolved smoothly. We’ll be sure to share your praise with her—it means a lot! If you ever need anything else, please don’t hesitate to reach out. Thanks again for choosing us and for your high recommendation!"
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Daisy Rodriguez

October 22, 2025

5  out of  5
rating by Daisy Rodriguez
"Cristina was absolutely amazing, she met all of my needs! Such an amazing employee!"
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Margarita Guerrero

October 22, 2025

5  out of  5
rating by Margarita Guerrero
"I always have a wonderful experience when Claudia helps me. She really pays attention to one’s needs and does her best to resolve the issue. Her spirits are always up and kind."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Claudia consistently provides you with attentive and cheerful service. We'll be sure to share your compliments with her. We look forward to assisting you again soon!"
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Viviana Vega

October 21, 2025

5  out of  5
rating by Viviana Vega
"They have always been great and very flexible with my needs. Always willing to help me out"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our flexibility and support have made a positive difference for you. We're always here to help whenever you need us!"
Profile photo of Jessica Rodriguez

Jessica Rodriguez

October 21, 2025

5  out of  5
rating by Jessica Rodriguez
"Cristina is amazing! She’s always professional, kind, and quick to help with anything I need. Whether it’s questions about my policy or billing, she makes the whole process simple and pleasant every time."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Cristina consistently provides you with professional, kind, and efficient service. We'll be sure to pass along your compliments to her. Your satisfaction is our top priority, and we're here to help anytime you need!"
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Cameron Bissett

October 17, 2025

5  out of  5
rating by Cameron Bissett
"Every time I call it is an amazing experience. Claudia answered the phone today and gave off an amazing vibe. I do not regret being covered under State Farm!!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Claudia and the team continue to provide you with an amazing experience. We're proud to have you as part of the State Farm family and look forward to serving you for years to come!"
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Jeronimo Acosta

October 16, 2025

5  out of  5
rating by Jeronimo Acosta
"Son lo máximo. Tienen un personal muy amable y profesional. Gracias a claudia Padilla!!! Una vez más"
We responded:
"Gracias por las 5 estrellas!"
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Steven Arciga

October 15, 2025

5  out of  5
rating by Steven Arciga
"I would like to express my sincere gratitude to Cristina for her exceptional management of my claim process, ensuring it was both pleasant and efficient. I could not have asked for a better service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Cristina provided you with exceptional service and made your claim process pleasant and efficient. We truly appreciate your feedback and look forward to assisting you again in the future!"