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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa Nesvold

October 29, 2025

5  out of  5
rating by Melissa Nesvold
"I’ve worked with Cristina Northcroft a few different times and she has been amazing in assisting with any policy questions I’ve had and has help clarify confusions we have had over the last few years. We appreciated her patience and kindness. She was simply wonderful to work with."
We responded:
"Thank you so much for your kind words and continued trust! We're thrilled to hear that Cristina has been able to assist you with your policy questions and provide clarity over the years. Your appreciation means a lot to us, and we'll be sure to pass along your compliments to her. Looking forward to working with you again in the future!"
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Miguel Bibian

October 28, 2025

5  out of  5
rating by Miguel Bibian
"Christina was very helpful and made things very easy and quick."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Christina was able to assist you quickly and make the process easy. We appreciate your feedback!"
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Britney Hernandez

October 27, 2025

5  out of  5
rating by Britney Hernandez
"Chrissy was so helpful! She has the best customer service and really cares about her clients! Thank you!!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that Cristina provided such caring and exceptional customer service. We truly appreciate your kind words and look forward to serving you again!"
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Viviane Marani

October 24, 2025

5  out of  5
rating by Viviane Marani
"Cristina was absolutely amazing! She helped resolve several issues that were caused by another State Farm office, and she handled everything with patience, professionalism, and genuine care. She took the time to understand the situation, kept me informed throughout the process, and made sure all the errors were corrected quickly and smoothly. It’s rare to find someone so dedicated and detail-oriented — Cristina truly went above and beyond to make things right. I’m so grateful for her help and would highly recommend her to anyone looking for outstanding customer service!"
We responded:
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Cristina was able to assist you with such care and professionalism. She truly is dedicated to providing outstanding service and ensuring every issue is resolved smoothly. We’ll be sure to share your praise with her—it means a lot! If you ever need anything else, please don’t hesitate to reach out. Thanks again for choosing us and for your high recommendation!"
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Sergio Hercules

October 23, 2025

5  out of  5
rating by Sergio Hercules
"Claudia santos"
We responded:
"Thank you for the 5 star review! We appreciate and value your business."
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Daisy Rodriguez

October 22, 2025

5  out of  5
rating by Daisy Rodriguez
"Cristina was absolutely amazing, she met all of my needs! Such an amazing employee!"
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Margarita Guerrero

October 22, 2025

5  out of  5
rating by Margarita Guerrero
"I always have a wonderful experience when Claudia helps me. She really pays attention to one’s needs and does her best to resolve the issue. Her spirits are always up and kind."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Claudia consistently provides you with attentive and cheerful service. We'll be sure to share your compliments with her. We look forward to assisting you again soon!"
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Viviana Vega

October 21, 2025

5  out of  5
rating by Viviana Vega
"They have always been great and very flexible with my needs. Always willing to help me out"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our flexibility and support have made a positive difference for you. We're always here to help whenever you need us!"
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Jessica Rodriguez

October 21, 2025

5  out of  5
rating by Jessica Rodriguez
"Cristina is amazing! She’s always professional, kind, and quick to help with anything I need. Whether it’s questions about my policy or billing, she makes the whole process simple and pleasant every time."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Cristina consistently provides you with professional, kind, and efficient service. We'll be sure to pass along your compliments to her. Your satisfaction is our top priority, and we're here to help anytime you need!"
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Cameron Bissett

October 17, 2025

5  out of  5
rating by Cameron Bissett
"Every time I call it is an amazing experience. Claudia answered the phone today and gave off an amazing vibe. I do not regret being covered under State Farm!!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Claudia and the team continue to provide you with an amazing experience. We're proud to have you as part of the State Farm family and look forward to serving you for years to come!"
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Jeronimo Acosta

October 16, 2025

5  out of  5
rating by Jeronimo Acosta
"Son lo máximo. Tienen un personal muy amable y profesional. Gracias a claudia Padilla!!! Una vez más"
We responded:
"Gracias por las 5 estrellas!"
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Steven Arciga

October 15, 2025

5  out of  5
rating by Steven Arciga
"I would like to express my sincere gratitude to Cristina for her exceptional management of my claim process, ensuring it was both pleasant and efficient. I could not have asked for a better service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Cristina provided you with exceptional service and made your claim process pleasant and efficient. We truly appreciate your feedback and look forward to assisting you again in the future!"
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C T

October 15, 2025

5  out of  5
rating by C T
"Great customer service by Claudia! Everyone in the office is so nice. 👍"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Claudia and the entire team provided you with great customer service. We appreciate your support and look forward to assisting you again!"
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Leslie Low

October 14, 2025

5  out of  5
rating by Leslie Low
"Needed body work done on car after hitting object in road. I requested a review of my claim and received prompt, helpful customer service from my agent, Francesca. She helped communicate with the claims service and helped accurately process my claim. She did a great job!"
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Francesca provided you with prompt and helpful service throughout your claim process. We strive to make things as smooth as possible for our customers, and it’s great to know she made a positive impact. If you need any further assistance, please don’t hesitate to reach out!"
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Swerve S

October 14, 2025

5  out of  5
rating by Swerve S
"Very helpful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Maria Ortiz

October 9, 2025

5  out of  5
rating by Maria Ortiz
"Came in today and Claudia was a huge help and kind"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Claudia was helpful and made your experience a positive one. We appreciate your feedback and look forward to serving you again!"
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JORGE VARELA CORREA

October 9, 2025

5  out of  5
rating by JORGE VARELA CORREA
"Claudia she’s the best. She help me all the time nice service.."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Claudia has been such a great help and provided you with excellent service. We truly appreciate your support!"
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Eduardo Cruz

October 9, 2025

5  out of  5
rating by Eduardo Cruz
"Cristina assisted us very well and efficiently"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Tony Sandoval

October 7, 2025

5  out of  5
rating by Tony Sandoval
"Had a great experience. Eddie was very helpful and explained everything accordingly. Easy to understand and I would highly recommend his services."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Vanessa Estrella

October 7, 2025

5  out of  5
rating by Vanessa Estrella
"After a not so good experience with a different agent, Cristina made it super easy and communicated everything I needed to know perfectly. She made getting my life insurance policy super smooth. I would really recommend this State Farm office. You can tell they care about it their clients."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Cristina was able to make the process smooth and clear for you. Our team truly cares about our clients, and your recommendation means a lot to us. If you ever need anything else, we're here to help!"
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Emin Novruzov

October 4, 2025

5  out of  5
rating by Emin Novruzov
"Great experience and excellent service. Cristina was great, friendly, and helpful. Anytime they willing to help you out with your questions and concerns.Thank you!"
We responded:
"Thank you Emin for the wonderful review. We appreciate and value your feedback."
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Madison Kram

October 2, 2025

5  out of  5
rating by Madison Kram
"Christina is my favorite person to work with at this office! She’s always so friendly, helpful, and makes everything simple when it comes to my home and car insurance. I really appreciate her great customer service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Christina has made your experience so positive. She truly cares about making insurance simple and stress-free for our clients. We'll be sure to share your wonderful feedback with her! If you ever need anything else, we're here to help."
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Alejandro Avalos

September 17, 2025

5  out of  5
rating by Alejandro Avalos
"I always thought the process of buying vehicle and dealing with insurance would be a headache but that wasn’t the case here. Cristina was amazing. Excellent customer service skills she walked me through each step and described the policy for me. I had some issues with the online system and went above and beyond to make sure I got everything resolved. Thank you Cristina"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Cristina provided you with excellent service and made the vehicle purchase and insurance process smooth and hassle-free. We’ll be sure to pass along your compliments to her. If you ever need anything else, don’t hesitate to reach out!"
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Rainier Garcia

May 13, 2025

5  out of  5
rating by Rainier Garcia
"Claudia is always very responsive and helpful."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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diego ramirez

May 7, 2025

5  out of  5
rating by diego ramirez
"Christina is great to work with, would recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"